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BOLD & TONES
Policies
shipping/Returns/Refunds
Great news—there are no shipping costs!
We take pride in delivering high-quality, custom-made products that meet your unique specifications.
Custom orders are non-returnable, but if your product arrives defective or doesn't match the agreed design,
we will gladly offer a full refund or work with you to resolve any concerns.
Your satisfaction is our top priority, and we ensure clear agreements throughout the process, so you can feel confident in your purchase.
Have questions or need more information?
Reach out, and we’ll be happy to assist you:
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